Homepage > Service > Additional Information (Intercom)
Please complete the following information. You will receive confirmation of your request and a call back from our service team within 2-4 business hours for urgent requests or within 1 business day for non-critical requests. At that time, we will obtain any additional information required and/or to schedule a time for the work to be completed.
For emergency service requests during non-business hours, you can call us 24/7 at 717-653-6641. Follow the prompts for Emergency Service to speak to a live person.
Customer:
Contact Person:
Email Address:
Telephone Number:
Building Name:
1) Please describe the problem.
2) Is the problem building-wide or in one area? Building-wide In one area
3) Can you make an all-call? Yes No
4) Can you place an intercom call into every room? Yes No
5) Can the rooms call the office through the system? Yes No
6) Are the bells ringing? Yes No
7) What do you use to make an all-call, a telephone or a microphone? Telephone Microphone
8) If you use a telephone, do you know if it is through your phone system or is it a Telecenter (dedicated intercom) phone?.
9) What number do you dial to make all-calls?
10) Was there a power outage at the time or just before the problem started? Yes No
11) Has your power generator been exercised (run) recently? Yes No
12) Have you been doing any work above the ceiling? Yes No
Comments or suggestions:
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