Sage Technology Solutions, Inc.


Good Morning! With state and federal money dwindling and budgets tightening we all need creative ways to do more with less. The SAGE team is here to help. Our Service team can help extend the life of older technology that can't be replaced right now. With the busy summer upon us and schools opening soon, now is the time to call our Service Manager Doug Lefever or anyone on his team. The SAGE Systems Integration engineers can help you with changes to your phones or other systems. Use our help desk/remote support option to save the cost of an on-site visit. Call Craig Brown today and ask about a Remote Support Maintenance plan. If you need to make additions to your system and you plan to have your own personnel do the labor, call our Product Sales team. We can help you figure out what additions can be made to your system - at competitive pricing. Call Jen Streeter for a quote today. If you are not sure what you need, our Sales team will be happy to survey the situation at no charge. Call your SAGE sales representative or email sales@sagetechs.com and we'll have the right person get back to you. Sincerely, Daniel Rohrer - President 717.653.6641 / drohrer@sagetechs.com SAGE advice for Sound Decisions
In this issue: Summer Service Time - Call Soon Remote Support from SAGE Engineers Product Sales - Right the First Time Cap costs with a SAGE Service Maintenance Agreement SAGE custom solutions gallery Alternatively: Meet the rest of the SAGE team Request service online

Summer Service Time - Call Soon!

Before we know it summer will be over and school will start up again. Our busiest time is usually those first few weeks of school.

Call now to schedule service before the rush and avoid any delays. Our factory trained lead Service Technicians, Tom Carpen and John Imhof are ready to help with any system problem including intercoms, nurse call, telephones, sound and video.

Our Service Assistant Tammy Storm can get you a remote Help Desk person or a Tech on-site. Lee Salter is our point person on school systems Help Desk. If you have a problem with an intercom or clock system, Lee is ready to help!

Tammy Storm

Tom Carpen

John Imhof

Lee Salter

Doug Lefever

Doug Lefever, Service Manager

Read more about SAGE Service

Request Service Online

Email service@sagetechs.com or call 717-653-3330.

Remote Help & Support from SAGE Engineers

Craig Brown

Craig Brown, Remote Support Specialist

Mike Maulfair

Mike Maulfair, Chief Engineer

Technology changes quickly and users expect their systems to be up and running 100% of the time. Although we can't guarantee 100% uptime, we can help you get your system back up and running quickly with our SAGE Help Desk and Remote Support.

Many newer systems we are installing are connected to the network. Using a VPN pipe through the internet our team of Systems Integration Engineers are able to connect in to diagnose and quickly fix many problems remotely - often in just a few minutes.

For the systems we can't connect to, our Help Desk team can often talk you through simple resets and configuration changes over the phone. Either of these options save money as compared to an on-site service call. So give us a call when you have a problem, our experienced team of Network and System Engineers are ready to help.

Drew Hoffman, Systems Integrator / CSR

Drew Hoffman

Dave Potter, Network Engineer

Dave Potter

Fred Erb, Senior Technician/Engineer

Fred Erb

Ed McCauley, Information Systems/CSR

Ed McCauley

Albie O'Rawe, Telecom Engineer, Avaya ACE, CCNA

Albie O'Rawe

John Edwards, Systems Designer

John Edwards

Paul Gurkoff, CTS-D, CTS-I - Senior AV Systems Technician

Paul Gurkoff

David Damron, Security Systems Specialist CTT+, Network+

Dave Damron

Email service@sagetechs.com or call 717-653-6641.

Product Sales - Right the First Time!

Jen Streeter, Product Specialist

Need a new phone, a projector, a wireless microphone or clock? Call and speak with one of our Product Specialists. We won't just sell you a box. We'll first make sure that what you need will work with your system. This is especially important in the ever expanding world of wireless frequencies and IP communication protocols.

Although many systems are "plug and play," our Product Specialists will double check with our Systems Engineers to verify exactly what you need so we get it right the first time. And if for some reason if it is not what you needed, we'll stand behind what we sold.

Call us today for a quote on any system addition, upgrade or accessory replacement your facility needs.

Email orders@sagetechs.com or call 717-653-6641

Cap Costs with a SAGE Service Agreement

When budgets are tight there is one way to lock in your costs - a SAGE Service Maintenance Agreement.

SAGE offers Silver, Gold and Platinum Tier Service Maintenance Agreements to protect your technology from life's wear, worry and worst-case scenarios. Each plan covers routine maintenance, disasters and everything in between.

The SAGE Help Desk guarantees priority response to system outages. SAGE keeps quality parts on hand and provides manufacturer-trained specialists to swiftly resolve any failure. Annual inspections and status reports head off problems before they arise.

If these full plans are not the right fit for your organization, SAGE offers prepaid Blocks of Service. These present discounted technician rates and never expire.

Find peace of mind in a flexible, organized strategy that serves you and fits in your budget - without any surprises.

Jason Stoltzfus

Jason Stoltzfus, Systems Specialist

Email sales@sagetechs.com or call 717-653-6641.

Read more about SAGE Maintenance Agreements

Let SAGE create a custom solution for your facility

Our SAGE System Designers are experienced professionals ready to create a custom solution for any need. From the simple to the complex, do what hundreds of others in Central PA have done already, let SAGE design your next system.

Boardroom sound & video	Courtroom displays and AV
Auditorium sound & video	Classroom A/V
Public Meeting space A/V	Gym / Multi-purpose sound
Church sound and A/V	Emergency communication centers
Hospital communications	Nursing Home systems

Read more about SAGE Classroom Technology

Check out our gallery of systems installed by SAGE in PA.

Charlie Mowrer

Charlie Mowrer, Systems Specialist

1040 W Main Street, Mt. Joy, PA 17552. For more information about SAGE, please visit us on the Web at www.sagetechs.com.
This email is an advertisement. To permanently unsubscribe, email us at info@sagetechs.com with "unsubscribe" in the subject line. © 2011 SAGE Technology Solutions, Inc.

SAGE Technology Solutions: Phone 717.653.6642 / Fax 717.653.6651 / email info@sagetechs.com (or click here)